Travel Hands

A service pairing Visually Impaired People (VIP) with verified & sighted volunteer to walk together towards similar destinations.

Visually Impaired People or VIP

We realize that navigating through the busy urban landscape can be challenging for you.

Travel Hands will pair you with thoroughly vetted and interested volunteers so that you can have a safe, in-expensive and enjoyable travel experience around London.

Travel Hands is free until March 2021, and we will charge you £15 per month in the future to help us conduct security (DBS) checks and train the volunteers sustainably along with increasing awareness around inclusivity.

First screen from mobile travel hands application

Travel Hands is now active in the form of a Call Center.

We have narrated how it will work in 5 steps:

Step 1

You can register with us for free by clicking the sign up button below the steps

Step 2

Share your journey details with us at least 24 hours before your journey by using the numbers:

Step 3

We will match you with a DBS certificate verified and sighted volunteer, and schedule the journey together

Step 4

Walk with the volunteer, share a laugh and get to your destination safely

Step 5

Tell us about your experience after the journey is finished

Volunteer

We realize that you would like to volunteer in a flexible manner and may like to walk a few more steps in the day.

Travel Hands will pair you with VIP so that you can bring them from point A to point B, and have a gratitude filled experience around London.

Travel Hands is thankful for your help and provides you the opportunity to redeem rewards in the platform based on the distance walked with VIPs. After March 2021, you can redeem rewards such as a free coffee or a discount coupon.

Collage from travel points of a visually impaired person and a volunteer

Travel Hands is now active in the form of a Call Center.

We have narrated how it will work in 6 steps:

Step 1

Register with us by clicking the sign up button below the steps

Step 2

We will facilitate DBS checks and then provide an online training to walk with VIP

Step 3

You can share your availability and preference to volunteer with us at least 24 hours in advance by using the numbers:

Step 4

We will match you with a VIP near you, and schedule the journey together

Step 5

Walk with a VIP, share a laugh and guide the VIP to their destination safely

Step 6

Tell us about your experience after the journey is finished

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Social Distancing measures during COVID 19 pandemic

We are providing free Ramble Tags to our early VIP sign ups. Ramble Tag is a guidance aid designed to be worn on the upper arm or wrist of a guide with a hook attached for the VIP to hold and walk together without physical contact.

We are providing 1 metre distance walking training to volunteers If VIP or volunteer are not comfortable with the physical contact, training is provided to the volunteer to guide the VIP by giving instructions verbally and avoiding any accidents while walking together.

Frequently Asked Questions

Q. How can I schedule my travel journeys or share my availability with Travel Hands?
Ans.
We will be available to resolve your queries on Whatsapp at +44 7472837867

Q.  What happens if I change my mind or have to reschedule or cancel the plan?
Ans.
If you are a VIP, we expect you to schedule with Travel Hands between 3 days to 24 hours before the journey time.  
We request you to inform us at least 24 hours before the planned journey so that we can find a replacement in time.

Q. What if the volunteer or VIP cancels in the last moment of the journey?
Ans. We will share reminders about the journey to VIP and volunteers in regular intervals before the scheduled journey. If the cancellation happens at the last moment, we will try to find a replacement if possible.

Find out more about activities in VIP World community!